We offer FREE Shipping within the Contiguous United States.
MojoBagz come packaged inside one of the thickest cardboard boxes available. Our shrinking process allows us to compact them into shipping efficient sizes for decreased shipping costs which means lower product cost for you.
Your insert and cover come packaged together, unlike our competitors who are still charging you unnecessary shipping costs because of inefficient packaging and they ship their covers separately thus charging you twice for shipping 1 product.
We use FedEx to send our MojoBagz to their new homes. Your new MojoBagz generally leaves our warehouse within 2 - 4 business days from when the order is placed (please allow up to 2 weeks based on inventory). At that point it will be in transit to its new home (see transit times below). Please understand that we get them out to you as soon as we can, because we know your excited for your new MojoBagz!
The foam-filled inner sac is compressed for shipping. To decompress the inner sac, break apart the foam without opening the inner sac. Flip and fluff the inner sac to allow air into the foam and to help it expand. Allow about a week for the inner sac to return to its original shape. Zip the premium cover around the fluffed inner sac. Flipping and fluffing a MojoBagz before and after use will help the MojoBagz stay fluffy forever.
Any defective product (tears in the cover or lining) can be returned for full refund minus shipping costs within 30 Days of receiving product. Please contact us within 30 days with any problems or concerns with your MojoBagz. We will issue you a Return Authorization Number and product will be replaced or refunded depending on the situation. We have high customer service standards, so if you are unhappy in any way please contact us with your concern.
For any other returns there will be a 25% restocking fee. The customer will also be responsible for the original shipping costs and return shipping costs. Under no conditions will shipping charges be returned. You must first contact our customer service number to receive a RAN number before return shipment will be accepted.